Fixing Igfxpers.exe Errors

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If while looking in Windows Task Manager, you noticed the igfxpers.exe process running in the background, you may be confused as to what it is, primarily because of its cryptic name. That said, first things first, it’s not a malicious file, so you don’t need to worry about that. This process is from Intel and is installed along with your graphics card drivers on Intel-based chipset motherboards.

How Igfxpers.exe Works

To delve a little deeper, igfxpers.exe is a component of the Intel Graphics Media Accelerator Drivers, representing the Intel graphics Persistence Module. This component is one aspect of the Intel Common User Interface Application and is usually installed with the igfxtray.exe process, which is an Intel graphics tray application that enables the end user access the graphics configuration options for their graphics card. The purpose of this process is to allow for the restoration of a native screen resolution after shutdown, hibernation or a restart.

It also allows for simple resolution chances, such as running your Ultra-Mobile PC (UMPC) on a scaled up display resolution or simply changing the resolution for your desktop. Without this component the computer will lose its current screen resolution settings after you turn it off.

Igfxpers.exe will usually load during system boot up. It’s a digitally signed file, which means it has been tested and proven to be compatible with Windows operating systems. As previously mentioned, it’s not a malicious file, but is known to cause a number of issues for your system, all of which I intend to discuss in this post.

The default location for this file is the following:


Intel states that the igfxpers.exe file is crucial to the smooth functionality of your display drivers and card.

Dangers of Igfxpers.exe

The igfxpers.exe file is an executable process which can be found on a number of systems with Intel based chipset mothers. So there’s reason to believe that many hackers would specifically target this component when creating spyware and viruses, disguising their malicious files as this legitimate process.

These malicious files will usually have the exact same name as this process, but be stored in a location other than the default location mentioned above. Other viruses may use a name that appears to be similar, but with slight changes in order to infect and corrupt the machine. So it’s most prudent we take the necessary steps and look out for these malicious files when operating our computers.

Another strong indication that your computer has been infected with a virus is when you notice, what appears to be more than one instance of the same process running in the background of your computer. Certain files, such as DLL files, are shared and thus, run several times across several programs, however this is very rarely the case with .exe files.

Common Issues

  • The igfxpers.exe process consumes a considerable amount of CPU resources.
  • A fault with the igfxpers.exe process causes BSOD errors with the 0x0000007E stop code.

It is possible for you to stop this process, because it’s not an essential file. To stop the process, the user need only remove the Intel Common User Interface Module from their computer, as this process is a part of the greater program.

Another thing to keep in mind is that this process is not considered to be CPU intensive that said; running loads of programs in the background of your computer is more than capable of degrading system performance.

Common Error Messages

For the end users that have come face to face with igfxpers.exe related error messages, they have reported seeing the following most commonly:

Cannot find Igfxpers.exe file

Igfxpers.exe file not found

Device not recognised missing Igfxpers.exe

As this process also interacts with the motherboard USB connections, it’s possible that your mouse, keyboard or some other hardware component connected to your system (through the USB port) is causing these commonly encountered issues.

What Causes These Errors

These particular error messages are usually caused by a conflict between an installation profile and file, the corruption of a system file or a virus infection of the computer.

When issues arise with a particular process, the related application may be unable to transmit data between corresponding and related files.

When a directory has been damaged, the application that uses it, may also fail to load.

A malicious viral attack is capable of rendering your system inoperable or preventing you from using certain components of the operating system.

That said, knowing the cause is crucial when it comes to repairing a problem, as it will help when prescribing a viable remedy.

How to Fix It

With all of that said, above, if you’re having problems with this particular process, there are several things that can be done to fix it. All of these solutions have been outlined below; one only needs to establish the cause of the problem in order to effectively tackle it.

Run a Registry Scan

The first thing you should do when confronted with an igfxpers.exe  error is run a full registry scan of your system. Alternatively depending on the exact problem you’re experiencing you may decide to adopt the registry edit (advanced solution below), which will help you, when your system fails to keep its original screen resolution when you restart, shutdown or put it into hibernation.

That said, the registry cleaner tool is more than capable of carrying out this task for you, so depending on your level of expertise, it’s recommended that you use RegCure Pro, because of its efficiency, ease of use and ability to optimise system performance. You can download this tool from here:


Update Hardware Drivers

If after attempting the method outlined above, you’re still having problems with this particular file, then you should consider updating or reinstalling the driver files for this particular component.

In order to do that, you will need to go to the official (Intel) website and locate and download the appropriate drivers. Alternatively, if you’re unable to locate the appropriate chipset drivers, then you can use the automated driver updater tool called Smart Driver Updater. This tool, when installed on your computer, will automatically search the internet and download the latest drivers, for not just your motherboard, but all the devices connected to your computer, with a single click of a button.

Smart Driver Updater is a very powerful, efficient, time saving tool, which you can download from here:


Run a Virus Scan

When confronted with igfxpers.exe errors another thing you’ll want to do to rectify it, is run a full virus scan of your system. Assuming you already have an antivirus tool installed on your computer, you can go right ahead and do that.

Alternatively, if you do not have an antivirus tool on your computer or you’re not totally convinced you have the best solution, then I recommend you use SpyHunter, which is the very best antimalware tool on the internet. SpyHunter is capable of detecting and removing malware, spyware, adware and viruses, and it’s also capable of repairing previously damaged system components, so it’s a great tool to have on your computer.

With that said, you can download SpyHunter from here:


The solution(s) below are for ADVANCED level computer users. If you are a beginner to intermediate computer user, I highly recommend you use the automated tool(s) above!

Edit the Registry

Alternatively, if you feel you have the expertise and knowhow, you can edit the registry yourself, by doing the following:

WARNING: If you delete or edit the wrong registry key, you could permanently damage your operating system, so tread with caution.

1. First, boot into your computer with your default user profile that has administrative rights.

2. Then press windows key + R, type regedit and click on OK.

open registry editor

3. Once Registry Editor loads up, navigate to the following path:


navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

4. Once there, locate and right click on the Persistence key and select Delete.

regedit -> Persistence -> delete

5. Lastly, close the Registry Editor and restart your computer.

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