|Attention Before you read this tutorial, I highly recommend you check out my resources page for access to the tools and services I use to not only maintain my system but also fix all my computer errors, by clicking here!|
A rather common problem that many people tend to have is when their mouse suddenly freezes or stops moving. The typical scenario goes something like this, your surfing the web, chatting to a friend or playing a computer game when the mouse pointer suddenly freezes. Your immediate reaction is to move the mouse around frantically in hopes of the mouse pointer springing back to life, but when that fails, you resort to switching your system off from the power button. For starters, powering your system down is never a good idea, since power supply units (within computer systems) are not designed to be repeatedly switched off and on again.
Anyway, I guess it’s fair for me to assume that all attempts to rectify this issue have failed, hence your presence here. The good thing is that there are a number of things that you can do, so all hope is not lost.
With the amount of significant and reliance that has been placed on the functionality of the mouse by the various operating systems today, a mouse that is malfunctioning for whatever reasons is easily capable of rendering your system inoperable. By taking the time to properly diagnose the issue, you’ll hopefully be able to fix the problem sooner rather than later, which will negate having to utilise the services of computer support professionals.
What Are The Symptoms?
A mouse that is continuously freezing typically exhibits the behaviour of working fine for an undefined period of time, then freezing suddenly, without notice. The cursor that represents the mouse in a Windows environment will usually get stuck in the same position, refusing to move irrespective of where you position the mouse with your hand. If this happens continuously over a considerable length of time, then I guess it’s fair to say that it’s an issue that will not go away without proper diagnosis and repair.
What Causes This Problem?
The reasons why your mouse may continuously freeze is quite numerous. It could be due to a technical issue, such as low batteries, or it could be due to a connectivity issue, such as a loose or damaged cord. Worst case scenario, your mouse could be defective. Another fairly common reason why this issue occurs is due to improper, outdated or corrupt drivers. Malware/Viruses are another real possibility, and so is a corrupt Windows registry. Your problem could be the result of one or more of these issues, which is why it’s best to consider exploring all avenues.
How to Fix It
Right now, you’re probably stuck thinking to yourself “why my mouse keeps freezing”, thus knowing how to fix this problem is paramount. The good thing is that there are a number of remedies that you could try. You may have to try more than one step before you fix the problem, but the end result makes it well worth it. Just work your way down all of the various methods in a systematic fashion, and within no time, you should be back to using your computer as you once did.
Check System Resources
Before you consider doing anything else, the first thing that you should do is examine how many programs you currently have opened. If you have a habit of running a large number of applications at the same time, on a system with limited resources (RAM), then that could prove to be a strong case for the reason(s) why your mouse is continuously freezing. In this particular situation, you’ll have two options, the first is to run as few programs as you can and the second is to purchase more RAM for your system. Given your current predicament, restarting your system, so that everything can start afresh would be the most intelligent first move.
Check Cable Connections
The next thing that you should do is ensure that all the cables for your mouse are correctly secured into their ports. If you have a wired mouse, then you should ensure that it’s properly secure in the PS2 port. If your mouse is wireless, then make sure the wireless hub is properly connected to the appropriate port and is receiving power.
Another thing that you should verify is that the keyboard works as it should, when the mouse begins to freeze. In the event that it does not you should check to see whether you have accidently plugged the mouse and keyboard into the opposite ports.
Check for Mechanical Malfunctions
Once you’ve verified that your mouse is properly connected into its port, you should then ensure that there are no mechanical malfunctions. To do this, you should first unplug your mouse, then plug it back in. If you have an optical mouse, check for the red light underneath it. If you’re unable to see the red light, then it means the mouse could be damaged; to verify that the fault is due to the mouse and not your USB/PS2 port, you should try plugging the same mouse into another computer.
Check for Malware/Viruses
Viruses or malware, as they are sometimes called, are capable of causing a number of ailments in your computer, and could quite possibly be the reason why your mouse is acting up. Thus, the next step that you should take is to scan your system for any viruses/malware. If you don’t already have your own virus removal tool, then I suggest you check out my post on the best antivirus software.
Be sure to run a full scan of your system. Full scans typically take a considerable length of time to complete, as it checks every file on your computer making repairs where necessary.
Check Mouse Drivers
The next thing you’ll want to do is ensure that the drivers for your mouse are properly installed. In order for you to do this, you will need to access device manager; this can be done by doing the following.
1. First, ensure that you’ve logged into your computer with administrative rights.
2. Then click on Start -> Run [Windows Vista/7: Press + R], type devmgmt.msc and click on OK.
3. This will bring up Device Manager, from here, click on the + symbol next to Mice and other pointing devices.
Note: If you see a Yellow Exclamation Mark next to your mouse, then it means there is something wrong with its drivers. In this particular case, you’ll have two options, the first is either to reinstall the drivers that you already have on CD or to download the latest drivers from the manufacturer’s website and install it.
If you don’t have the drivers or are unable to find the drivers online, then I recommend using DriverAssist, which is an automated driver update tool that is capable of locating the most up-to-date drivers for all the devices on your computer and installing them. Anyway, you can download this tool, from the following link: http://www.compuchenna.co.uk/go/driverassist
Check for Registry Faults
If you’ve check the cables, made sure everything is connected into the correct ports, verified that the ports are working and ensured that the drivers are properly installed and the mouse is still freezing, then the most likely culprit to your problem is a faulty/corrupted registry.
In most cases, when your computer starts to freeze, this is typically accompanied by the program your currently using failing to respond and in some cases, your keyboard locking up. There are even times when you may be unable to load up Task Manager, which you would otherwise use to close down unresponsive tasks/processes. All of these issues are just as much symptoms of the issues I’ve previously mentioned as they are the result of registry errors.
If you don’t know what the registry is, it’s basically the database component of your operating system that contains all your settings data for your applications and components. Information is stored in this database, which means it’s susceptible to data loss and corruption. When your registry becomes corrupted, this can result in a breakdown in communication between the operating system and your computer components, such as the mouse. When your computer fails to communicate with the operating system altogether, it will become unresponsive or freeze. The unfortunate thing about this situation is that there is very little that you can do, to repair this problem manually. The registry is large and complex, holding far too much sensitive data for you to personally tamper around with, as one wrong alteration could leave your system inoperable.
That is the main reason why I recommend you use a professional registry cleaner program. As, not only are they capable of scanning your registry for errors and repairing them, they are also capable of fixing issues such as the one your currently faced with. Anyway, the program that I recommend is SpeedyPC Pro. You can learn more about this program here: http://www.compuchenna.co.uk/go/speedypcpro